Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Site Control Panel you’ll find a detailed Help Center section featuring numerous instructional articles and commonly asked questions. They are compiled by our support team of experienced techs. Simply type in your question and our clever system will provide you with the best answer.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a collection of step–by–step video tutorials that detailedly show how you can solve a typical problem connected with your hosting plans account. You’ll find the video tutorials in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 client care service and come with a sixty–minute support ticket response time guarantee. Our capable techs will be at your disposal around the clock and will solve any issue that you could possibly stumble upon within maximum 1 hour after the trouble ticket submission. In the majority of instances, a reply will be given to you in less than 20 minutes.