A 99.9% Server Uptime
We have set up our hosting system using dependable hardware and significantly modified software. Our sysadmins have installed a modified version of Security–Enhanced Linux on all our machines in order to ensure maximum security and stability. We have added several denial–of–service prevention devices combined with highly efficient firewall software to make sure our network is impregnable and secure.
All hosting plans plans include a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to deliver a top–notch web hosting service, you can rarely count on the default network configuration in a datacenter. We have built our very own custom internal network to ensure an extra–fast connection speed with the rest of the world.
And thanks to this, regardless of which data centers you select: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not satisfied with our web hosting services, or if you find them insufficient, or if you decide that you need to have a VPS hosting plans instead of a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll retain total control over your domains even when you cancel your web hosting account with us.
24/7 Technical Support
In the event that you run a hosting firm, your tech engineers are of crucial importance. That is the reason why we have attentively picked a very proficient team of tech support engineers, each with several years of practice behind his back. With their help, we offer 24x7 support with all our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All tickets are replied to within an hour and our average ticket response time is just twenty minutes!