Irrespective of the fact that the web hosting service supplied by the different companies is practically the same, every provider has a personalized platform with its own modifications and ways to do certain things. In such a case, an info-loaded knowledge base will be quite helpful both for people with no past experience and for technically trained individuals who will ultimately find out how certain procedures are executed, but will waste precious time meanwhile. The purpose of such a knowledge base is to help make the hosting service quick and easy to use, sparing users lots of time and energy. The end result is more satisfied clients, since they can effortlessly find the information they’re searching for, and substantially less work for the support team representatives, because usually the vast majority of the inquiries and problems that customers have got are already listed in the knowledge base. Given that the articles are well-written and cover more topics, you’ll be able to discover more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Hosting
plans come with an elaborate knowledge base where you can find info on all the complications that you might possibly face and their solutions. You can discover how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are correct, but you aren’t able to send email messages, for instance. We have done our absolute best to be as exhaustive as possible and to cover all the available options in order to help you save time and energy and to offer you different solutions for any issue. The knowledge base features informative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, while if you want to browse through the whole article collection, you can go to the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated hosting plans
, will permit you to access the comprehensive online help documentation that we have prepared for you. The articles themselves contain general info on our hosting services, educative tutorials about the separate features that you can access, plus troubleshooting guidelines that can help you repair common problems that you may chance upon. The topics that we’ve covered include pretty much everything, from elementary things such as how to host a new domain name
in your account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the entire article collection is accessible through the all-encompassing Help section.